Frequently Asked Questions
- What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
- Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
- How to proceed an order for led light?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
- How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
- Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available
- Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
- Do you offer guarantee for the products?
Yes, we offer 2 years warranty to our products. Free spare part with free shipping in the first year, free spare part but you pay for the shipping in the second year.